Store Manager

Description

Summary: As Store Manager at Converse, you'll oversee operational aspects, drive customer satisfaction, manage budgets, and lead a diverse team to create an inviting shopping experience. Highlights: 1. Crucial role in effective store running and profit/loss control 2. Coordinate, support, and supervise a diverse team 3. Lead CONVERSE strategies and optimize store positioning Position Type Full Time Career area Retail Stores Location Av Eur 2004, Lisbon, Lisbon 2890\-154, Portugal Job ID R\-83274 Become part of the Converse Team Converse is a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after — bringing innovation and inspiration to every athlete\* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game? Become part of the Converse Team ! As Store Manager in Converse, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back\-of\-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor. **As Store Manager you will:** * Creating an inviting environment in the store to guarantee a unique shopping experience for our customers. * Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere. * Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction. * Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers). * Provide insights to optimize the positioning of your store in the local market. Ensure that all CONVERSE standards and guidelines are adhered to. * Work in cooperation with various business partners from stores and headquarters. **What you get:** * An attractive salary that does justice to the market and your experience * The chance of a monthly bonus payment * Attractive employee discounts in the store and online shop * Exciting development and career opportunities * Regular sales and product training * A dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity \& Inclusion are lived * Employee clothing with which you represent CONVERSE and promote team spirit * Access to exclusive training content * The opportunity to take part in unique CONVERSE events **What you bring:** * The passion for CONVERSE and/or the love of sport * 5 years or more of retail and/or leadership experience * Fluent in Portuguese and English (spoken and written) * Extensive experience and expertise in providing exceptional customer service * Ability to collaborate with internal and external stakeholders * Independent and solution\-oriented way of working * The talent to build, develop and strengthen a strong team * Willingness to work weekends and shifts Converse is more than a company; it’s a worldwide advocate for self\-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one\-of\-a\-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different. What You Can Expect OUR HIRING GAME PLAN 01 Apply Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you. 02 Meet a Recruiter or Take an Assessment If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10\-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world\-class service and what makes you unique. 03 Interview Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.