**Do you have experience in automotive mechanics or a degree in Mechanical Engineering? Do you enjoy leading teams and ensuring excellent service?** **Norauto** is looking for a talented individual to coordinate the workshop and boost team performance in the **Greater Lisbon area!** **What will you do?** * Manage and oversee the daily operations of the workshop, ensuring service quality and safety; * Lead, motivate, and develop the technical team, promoting continuous development through coaching, training, and feedback; * Monitor performance indicators (KPIs) related to workshop productivity, service quality, and customer satisfaction; * Ensure excellent customer service and a differentiated customer experience; * Collaborate with center management to implement continuous improvement strategies in the workshop and achieve defined goals. **What are we looking for?** * Experience in the role or a Bachelor’s degree in Mechanical Engineering; * Experience in automotive mechanics/electrics and team management; * Ability to manage KPIs and analyze performance with a focus on continuous improvement; * Strong communication, leadership, and customer-oriented skills; * Computer literacy and familiarity with workshop management tools; * Availability for rotating shifts (Monday to Sunday, with two weekly days off); * Valid driver's license (category B, mandatory). **What we offer:** * **Permanent contract** and attractive benefits (life and health insurance, performance bonuses and much more!); * **Continuous training** and opportunities for career growth within the company; * **Join a solid and innovative multinational** that values **diversity** and believes that everyone, regardless of gender identity or expression, can be part of its team. If you're looking for a challenge where you can lead and make a difference, **apply now!** **Location: District: Lisbon, Municipality: Lisbon**