Call Center - Customer Support (Full-time) | REF:115100

Description

Job Summary: Manpower is recruiting a Customer Support Assistant to join the Contact Center team of Portugal's largest bank, focusing on customer service, transactions, and back-office operations. Key Highlights: 1. Opportunity for growth in the banking sector 2. Enjoyment of customer interaction 3. Paid training in the banking field **Manpower** is recruiting a *Customer Support Assistant* to join the Contact Center team of Portugal's largest bank. **What will be your challenge?** * Customer service via phone and email to clarify information/questions; * Processing customer-requested transactions; * Back-office processing; **What are we looking for?** * Secondary education or bachelor's degree; * Enjoyment of customer service and helping others; * Immediate availability; * Strong communication skills and empathy; **What do we offer?** * Paid banking-sector training; * Employment contract; * Base salary + Meal allowance (net); * Productivity bonuses; * Night shift pay; * Holiday allowance + Christmas allowance; * Career progression opportunities and job stability; **Work Location:** Torres de Lisboa – Laranjeiras / Lisbon **Working Hours:** * Shifts available between 8 a.m. and midnight, with 2 rotating days off. Night shifts conducted remotely. If you wish to grow in the banking sector, enjoy interacting with customers, and seek a new professional experience, send us your application! Employment Type: Full-time Salary: €990.00 – €1,100.00 per month Benefits: * Meal card/ticket Work Location: On-site